Delivering Knock Your Socks Off Service 5 Ed Suclass Code_2IE from the New York Times

from the New York Times bestselling author of The Everything Store

ISBN - 9780241317693

Interactions and Energy

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Delivering Knock Your Socks Off Service 5 Ed Suclass Code_2IE from the New York TimesIn this trusted customer service classic, the renowned business training and consulting services practice Performance Research Associates, Inc. lays bare the truth all companies have come to accept but few know what to do with: companies that emphasize customer service make more money and keep customers longer than those that dont. For over two decades, Delivering Knock Your Socks Off Service has combined this timeless wisdom with powerful tools, real