Unified Communications and Collaboration as a Key to Ameliorate the Customer Service Experience formatIsbn:Softcover - 9783668458444 Werden Sie Teil einer literarischen

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Unified Communications and Collaboration as a Key to Ameliorate the Customer Service Experience formatIsbn:Softcover - 9783668458444 Werden Sie Teil einer literarischenBachelor Thesis from the year 2013 in the subject Business economics Offline Marketing and Online Marketing, grade: 1,8, University of Applied Sciences Stuttgart, course: International Management, language: English, abstract: During the last two decades the way people and companies communicate have significantly changed. Some of the existing communication channels are adapted to new layers. Other communication channels such as Electronic Mail (E